Terms and Conditions
Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. Copyright The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Coaxsher, Inc.. The collective work includes works that are licensed to Coaxsher, Inc. Copyright 2025, Coaxsher, Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Coaxsher, Inc. or purchasing Coaxsher, Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Coaxsher, Inc. or to purchase Coaxsher, Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Coaxsher, Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site. Trademarks All trademarks, service marks and trade names of Coaxsher, Inc. used in the site are trademarks or registered trademarks of Coaxsher, Inc. Warranty Information We pride ourselves on using the finest materials and workmanship. This is why we offer a limited lifetime warranty on all our products. Coaxsher, Inc. does not warranty any items that are misused, damaged by accident, or altered in any way. Warranty does not cover normal wear over the life of a product. Warranty returns found with manufacturer defect upon inspection will either be repaired or replaced free of charge. Please ship all warranty repairs to: Attn: Repairs Coaxsher 50 Chestnut St. Chelan Falls, WA. 98817 **** ALL returns/warranty repairs/exchanges must have an RMA#, Contact [email protected] to obtain. **** Return Policy 1. Returns We accept returns within 30 days of purchase for a full refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. After 30 days, a restocking fee of 25% will be applied. Custom items cannot be returned. ALL returns/repairs/exchanges must have an RMA#, Contact [email protected] to obtain. 2. Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and credit will automatically be applied to your credit card or original method of payment, within a certain number of days. 3. Late or Missing Refunds If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]. 4. Sale Items Sale priced items may be refunded. All sales on Outlet products are final and cannot be refunded. 5. Exchanges Exchanges for size, different product, defect, or damage will be honored within the 30 day return period. Please use the Repair/Return/Warranty form included in your shipment, contact us at [email protected] to obtain an RMA#. ALL returns/repairs/exchanges must have an RMA#, Contact [email protected] to obtain. 6. Shipping To return your product, mail your product to: Coaxsher, 50 Chestnut St, Chelan Falls, WA 98817. You will be responsible for paying for your own shipping. Once received you will be contacted by Coaxsher for the update of your return. ALL returns/repairs/exchanges must have an RMA#, Contact [email protected] to obtain. 7. Contact Information For more information about our return policy, if you have questions, please contact us by e-mail at [email protected]
Intellectual Property
All
copyright and other intellectual property rights subsisting in the Site and its
contents, including without limitation all text, images, graphics and code
contained in the Site, and in its look and feel (collectively, the
"Contents") are owned by Coaxsher, Inc. Except where otherwise
specified, you may view, copy and print the Contents only for your own use,
provided that all copies and print-outs of the Contents bear the copyright and
other proprietary notices and disclaimers displayed on them on the Site. Coaxsher
Inc. reserves the right, but has no obligation, to change the Contents at any
time.
Other
than as specified above, neither the Site nor any of its Contents may be
modified or copied in whole or part in any form, including by framing,
incorporation into other websites or other publication, or be used to create
any derivative work. No links to the Site may be included in any other website
without Coaxsher Inc. prior written permission. None of Coaxsher Inc. nor any
of its group companies' trademarks may be used without Coaxsher Inc. prior
written permission. Coaxsher Inc. reserves all its rights in such trademarks.
Other
than as specified above, nothing on the Site should be construed as granting
any right or license. Coaxsher Inc. does not guarantee that you have any right
to use content available on the Site that is owned by any third party, and that
third party's permission will not be required before you use such content. None
of the Contents may be changed, nor may any copyright or author attribution
notice appearing on any of the Contents be altered or removed, without Coaxsher
Inc. prior permission.
Quality Policy
We will provide the industry with products that are
continually above what customers expect.
At the same time the company will challenge current NFPA standards with
our designs and constructively encourage the industry to move forward because
of our fundamental design ideas.
Some quality objectives may not be known to customers
directly but are identified because we feel they run parallel to other quality
objectives that our customers have identified.
Strategy for the company includes innovation for product
design and to maintain our ability to manufacturer some or all of our products
in house. We feel building as many
things as possible ourselves keeps us closer to the ability to change our
products as customer feedback and interested parties concerns arise. Our quality policy is available to all
relevant parties for review.
Coaxsher promotes the use of Process Approach thinking and
risk based thinking to continually add value to our products and processes.
Coaxsher maintains a commitment to comply with requirements
and will continually improve the effectiveness of the quality management system
across the entire company. With unmatched customer service our customers find
products and a company they can depend on.
Limitation of Liability Coaxsher, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Coaxsher, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. Typographical Errors In the event that a Coaxsher, Inc. product is mistakenly listed at an incorrect price, Coaxsher, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Coaxsher, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Coaxsher, Inc. shall issue a credit to your credit card account in the amount of the incorrect price. Term; Termination These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Coaxsher, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination. Notice Coaxsher, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Coaxsher, Inc. Use of Site Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Coaxsher, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization. Participation Disclaimer Coaxsher, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Coaxsher, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Coaxsher, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Coaxsher, Inc. in its sole discretion. Indemnification You agree to indemnify, defend, and hold harmless Coaxsher, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account. Third-Party Links In an attempt to provide increased value to our visitors, Coaxsher, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Coaxsher, Inc., Coaxsher, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Coaxsher, Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Coaxsher, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work). |